Relationship Banker (Spanish Bilingual Preferred)

About the role

Associated Bank is hiring a Relationship Banker in Waukegan. You will build relationships with customers, process transactions, help them with their financial needs and introduce solutions that support their goals. The role offers hands-on experience, completion of banker certification and the chance to advance within the organization. A credit check is required under Regulation Z.

Key responsibilities

• Process transactions efficiently and deliver excellent customer service.
• Identify opportunities to recommend products and services that support customers' financial wellness.
• Open new accounts and build lasting relationships through personalized service.
• Partner with insurance, mortgage and other specialists to provide comprehensive financial solutions.
• Support the branch's operational integrity and compliance with all policies and regulations.
• Take part in the Banker Roadmap program, completing training milestones and certification requirements.
• Educate customers on digital banking options and demonstrate tools that improve their banking experience.
• Promote bank offerings and engage prospective customers through community and in-store outreach.

Required profile

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of customer-facing sales and/or service experience.
• Preferred: experience in banking, financial services or retail sales.
• Preferred: Spanish bilingual.

What we offer

• Comprehensive training, hands-on experience and mentorship.
• Pay transparency: $17.00 - $28.96 per hour, with possible incentive, commission or bonus opportunities.
• Retirement savings through 401(k) and pension plans.
• Paid time off to volunteer in the community.
• Diversity-focused Colleague Resource Groups.
• Bonus benefits such as well-being programs, parental leave, employee stock purchase plan and military benefits.
• Personal banking, loan, investment and insurance benefits.