Relationship Banker

About the role

Associated Bank is looking for a Relationship Banker to build relationships with customers, provide exceptional service and learn the skills to grow a banking career. The role involves processing transactions, helping customers with their financial needs and introducing solutions that help them reach their goals. It offers hands-on experience, completion of banker certification and the chance to advance within the organization.

Key responsibilities

• Deliver outstanding customer service by efficiently processing transactions and addressing customer needs.
• Identify opportunities to recommend products and services that support customers' financial wellness.
• Open new accounts and build lasting relationships through personalized service.
• Partner with insurance, mortgage and other specialists to provide comprehensive financial solutions.
• Support the operational integrity and compliance of the branch, following all policies and regulations.
• Take part in the Banker Roadmap program, completing training milestones and certification requirements.
• Educate customers on digital banking options and demonstrate tools that improve their banking experience.
• Promote bank offerings and engage prospective customers through community and in-store outreach.

Required profile

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of customer-facing sales and/or service experience.
• Banking, financial services or retail sales experience preferred.
• A credit check is required under Regulation Z (Truth in Lending).

What we offer

• Comprehensive training, hands-on experience and mentorship.
• Pay transparency: $17.00 - $28.96 per hour, with possible incentive, commission or bonus opportunities.
• Retirement savings through 401(k) and pension plans.
• Paid time off to volunteer in the community.
• Diversity-focused Colleague Resource Groups.
• Well-being programs, parental leave, employee stock purchase plan and military benefits.
• Personal banking, loan, investment and insurance benefits.