Regulatory Compliance Officer I – Taxpayer (Laredo, TX)

About the role

The Regulatory Compliance Officer I ensures that individuals importing alcoholic beverages or cigarettes for personal use comply with Texas liquor and cigarette tax laws. Working under close supervision, the officer performs entry‑level tax enforcement, licensing, and compliance duties at a designated booth.

Key responsibilities

• Collect state taxes including franchise, sales, use, alcoholic beverage, and cigarette taxes.
• Verify compliance with the Texas Alcoholic Beverage Code and Texas Tax General Annotated Code.
• Monitor vehicular and pedestrian traffic to identify illegal imports and minors attempting to import restricted items.
• Operate the Alcohol Industry Management System (AIMS) and Point‑of‑Sale (POS) system to process transactions and issue receipts.
• Maintain petty cash fund, ensure accurate cash handling, and prepare deposit envelopes.
• Ensure all equipment (printer, credit‑card reader, Wi‑Fi) is functional and properly connected.
• Provide courteous assistance to customers and answer compliance‑related questions.

Required profile

• High school diploma or equivalent; additional education in tax, law, or public administration is a plus.
• Ability to work under close supervision and follow detailed procedures.
• Strong attention to detail and accuracy in cash handling.
• Good communication skills for interacting with the public.

Required skills

• Familiarity with point‑of‑sale and cash‑handling systems.
• Basic knowledge of state liquor and cigarette tax regulations.