Receptionist

About the role

We are seeking a friendly and organized Receptionist to join our Baton Rouge treatment center. You will be the first point of contact for visitors, families, and callers, ensuring a welcoming and efficient front‑desk experience.

Key responsibilities

• Perform standard clerical duties including emailing, filing, photocopying, faxing and transcribing.
• Greet, process, and direct all facility visitors, answering questions from patients and families.
• Monitor phones and voicemail, routing calls and messages to the appropriate staff.
• Handle incoming and outgoing mail, UPS and Amazon shipments.
• Maintain the reception area’s inventory, cleanliness, and office supplies.
• Maintain the pharmacy copay log and record all payments accurately.
• Perform administrative errands and any additional duties as assigned.

Required profile

• High School Diploma or GED (preferred).
• At least one year of experience in a treatment or healthcare setting is preferred.
• If in recovery, a minimum of one year of sustained sobriety is required.
• Strong communication, organization, and multitasking abilities.
• Ability to maintain confidentiality and accountability at all times.

Required skills

• Excellent verbal and written communication.
• Proficiency in basic office equipment and software (email, fax, copier).
• Customer‑service orientation and professional demeanor.

What we offer

• Generous paid time off and competitive compensation.
• Comprehensive benefits package including 401(k) with full employer match, medical, dental, vision, and various insurance options.
• Supportive workplace culture focused on employee growth and well‑being.