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Receptionist I – Front Desk (Greenville, NC)

Physicians East · Greenville

Onsite Junior 🇬🇧 English

Job description

About the role

The Receptionist I is the first point of contact for patients and their families, both in person and over the phone. Working in a busy medical office in Greenville, you will help ensure a smooth, courteous, and efficient patient experience.

Key responsibilities

  • Greet patients and visitors, manage check‑in flow, and answer incoming calls.
  • Verify and update patient demographic and insurance information.
  • Collect co‑payments, coinsurance, and outstanding balances while explaining financial policies.
  • Schedule appointments and coordinate with clinical, lab, and insurance staff to resolve conflicts.
  • Provide required forms and paperwork, ensuring patients understand what is needed.
  • Maintain accurate records in the office’s software systems.

Required profile

  • High school diploma or equivalent.
  • At least one year of secretarial or medical‑assistant experience.
  • Ability to work Monday‑Friday, 8 a.m. – 5 p.m., with occasional overtime or weekend coverage.

Required skills

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    Published 3 months ago

    25 views · 0 interested

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    Physicians East

    Greenville