Quality Supervisor

About the role

The Quality Supervisor provides technical and process assistance to the manufacturing department and acts as the primary quality resource for the site. This role bridges research and development with production to improve efficiencies, lead product development projects, and ensure a safe working environment.

Key responsibilities

• Manage site quality activities, champion quality initiatives, and represent Quality in cross‑functional meetings.
• Develop and implement practices and procedures that enhance product, process, and business system quality.
• Track, report, and act on key plant quality metrics to drive continuous improvement.
• Coordinate plant quality training and conduct quality audits.
• Liaise with Corporate Quality, R&D, Purchasing, Operations, and Process Development to resolve quality issues.
• Investigate product quality problems, implement corrective actions, and maintain product specifications.
• Perform quality control checks on new scale‑up batches and troubleshoot as needed.
• Evaluate new materials and communicate findings to internal stakeholders and suppliers.
• Train production personnel on process and quality systems and provide laboratory support.
• Analyze current processes, recommend improvements, and write procedures.

Required profile

• Bachelor’s degree in Engineering, Operations, or a related technical field, or equivalent experience.
• Minimum of five years of experience in a related technical environment.
• Strong organizational, problem‑solving, and communication abilities.
• Ability to work independently as the site’s primary quality resource.

Required skills

• Proficiency with Microsoft Office Suite.
• Experience using manufacturing operations and integrated purchasing software.
• Competence with basic precision measuring instruments such as calipers, micrometers, gauges, and force/tension testers.