Quality Specialist – SOP Development & Auditing
Gordon Incorporated · Bossier City
Job description
About the role
The Quality Specialist supports the Manager of Quality in maintaining and continuously improving the company’s Quality Management System (QMS). The role focuses on creating and controlling SOPs, conducting internal audits, managing inspection documentation, and ensuring audit readiness across engineering, operations, purchasing, and production.
Key responsibilities
- Create, revise, and maintain Standard Operating Procedures, work instructions, and other quality documentation.
- Manage document control activities, including revisions, approvals, distribution, and archiving.
- Plan, conduct, and document internal quality audits; track findings and corrective actions.
- Support external audits and maintain audit readiness.
- Enter, review, and maintain quality records in the ERP system; assist with data reporting and trend analysis.
- Develop and maintain training materials related to SOPs and quality processes.
- Act as a liaison between Engineering, Operations, Purchasing, and Production to communicate quality requirements and resolve issues.
Required profile
- High school diploma or equivalent.
- At least 2 years of experience in quality, documentation, or manufacturing support.
- Experience creating or maintaining SOPs and controlled documents.
- Strong analytical, communication, and organizational abilities.
Required skills
- Proficiency with Microsoft Office Suite (Word, Excel).
- Experience using ERP systems for quality record management.
What we offer
- 401(k) retirement plan.
- Dental, health, and vision insurance.
- Paid time off.
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Gordon Incorporated
Bossier City
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