Quality Manager – Product Development

About the role

The Quality Manager will lead all quality assurance and control activities for Summer Fridays, ensuring product integrity and regulatory compliance across the supply chain. Reporting to the Vice President of Product Development, this role partners with cross‑functional teams to build and maintain a robust Quality Management System (QMS) and drive continuous improvement.

Key responsibilities

• Develop, implement, and maintain a QMS aligned with business and regulatory requirements.
• Review and approve bulk and finished‑goods samples, Certificates of Analysis (COAs), and specifications.
• Manage Non‑Conformance Reports (NCR) and Corrective and Preventive Action (CAPA) processes for production issues and customer complaints.
• Update and align Standard Operating Procedures (SOPs) with current business models and brand standards.
• Onboard and train contract manufacturers on Summer Fridays’ quality expectations.
• Draft, negotiate, and enforce Quality Agreements with contract manufacturers and key suppliers.
• Lead the Supplier Qualification Program for manufacturers and component/packaging vendors.
• Conduct vendor assessments, audits, and maintain documentation accuracy.
• Monitor quality performance metrics, generate quarterly reports, and support operational vendor qualification.
• Represent Quality onsite at manufacturing and packaging facilities to perform inspections and validate CAPAs.

Required profile

• 3‑5 years of quality management experience in skincare, beauty, or consumer packaged goods.
• Proven track record managing QMS frameworks and leading QA/QC functions.
• Strong knowledge of cGMP, ISO standards, and FDA regulatory requirements.
• Experience working with contract manufacturers and packaging suppliers.

Required skills

• cGMP compliance
• ISO standards implementation
• FDA regulatory knowledge
• Quality Management System (QMS) expertise
• CAPA and NCR process management
• Standard Operating Procedure (SOP) development