Property Desk Adjuster

About the role

Sedgwick is hiring a Property Desk Adjuster in the Dallas, TX area. The role handles property and casualty claims valued up to $15,000 by examining documents, records, loss reports and other evidence, and processes cases efficiently using technology.

Key responsibilities

• Evaluate insurance policies, claims forms, endorsements and carrier instructions to determine coverage.
• Investigate claims, gather official reports, consult police and hospital records, and inspect physical damage or written estimates to assess liability.
• Interview, telephone and correspond with claimants and witnesses, and estimate repair, replacement or compensation costs.
• Prepare reports of findings, negotiate settlements following carrier instructions, issue settlement checks, file regulatory documents and handle salvage and subrogation where applicable.
• Recommend litigation to the legal department when settlement cannot be reached, attend hearings and take part in depositions, and revise case reserves.
• Maintain an expected caseload, use automation tools for claim handling, and send claims over $15,000 gross loss to leadership for approval.

Required profile

• Bachelor's degree from an accredited college or university preferred.
• Appropriate state adjuster license required; IIA-AIC designation must be obtained within 12 to 18 months.
• Three years of related experience, or an equivalent combination of education and experience.
• Prior experience handling property and casualty claims is a plus but not required.

Required skills

• PC literacy, including Microsoft Office products.
• Strong communication, analytical, organizational and interpersonal skills.
• Negotiation and reporting skills, and ability to work in a team and meet performance competencies.