Program Operations Manager

About the role

Convergent Research is seeking a Program Operations Manager to design and implement scalable systems that support its growing portfolio of focused research organizations. You will translate complex, ambiguous challenges into clear, repeatable processes that enable rapid scientific progress.

Key responsibilities

• Design and build workflows, tools, documentation, metrics, and accountability structures for multiple programs.
• Define what data should be captured, how it is stored, and how it informs decision‑making.
• Manage applicant pipelines, selection processes, reviewer workflows, founder‑facing programs, internal initiatives, and cross‑functional projects.
• Collaborate with founders and team leads to create operating rhythms that keep initiatives moving efficiently.
• Continuously improve operational infrastructure as the organization scales.

Required profile

• Experience working in a startup or entrepreneurial environment, comfortable with pace and ambiguity.
• Proven ability to build systems and processes from scratch.
• Strong project‑management skills: turning vague goals into actionable plans, identifying dependencies, assigning owners, and tracking progress.
• Data‑driven mindset and intellectual curiosity about how information can improve outcomes.

Required skills