Program Manager, GTM Systems

About the role

Anthropic is seeking a Program Manager to lead its Go‑to‑Market (GTM) Systems initiatives. The role will coordinate cross‑functional programs that support quoting, provisioning, customer success tooling, and the underlying data infrastructure, ensuring they deliver clear business outcomes.

Key responsibilities

• Own cross‑functional coordination for concurrent GTM systems programs such as CPQ, deployment tracking, account data quality, and compliance‑driven process changes.
• Prepare and facilitate quarterly business reviews, drive decisions, and track follow‑ups for GTM systems initiatives.
• Partner with leaders in Sales, Customer Success, Revenue Operations, Deal Desk, and Business Technology to keep programs aligned and progressing.
• Translate technical implementation details into executive priorities and vice‑versa, ensuring mutual understanding.
• Define, measure, and hold programs accountable to their intended business outcomes.
• Maintain up‑to‑date documentation, plans, and status views that keep initiatives coherent.
• Identify risks, dependencies, and competing priorities early and drive resolution without direct authority.

Required profile

• Hands‑on experience with GTM processes in a software or technology company, including lead‑to‑cash, quote‑to‑cash, renewal, expansion, or customer health workflows.
• Proven ability to coordinate multiple stakeholders across sales, customer success, and operations.
• Strong analytical mindset with a focus on business outcomes and metrics.

Required skills

• Experience with CPQ systems.