Product Install Engineer - SWIFT (90%+ Travel)

About the role

KLA, a global leader in electronics for the semiconductor manufacturing ecosystem, is hiring a Product Installation Engineer (IE) in Chandler, Arizona. The IE is the first point of contact for customers at their new equipment sites, leading on-time installation and qualification of complex capital equipment so that handoff, cycle times and warranty start go smoothly. The role requires extensive domestic and international travel, about 90%, and working 6 days a week, 10 hours a day.

Key responsibilities

• Install and qualify advanced KLA systems at customer sites worldwide, on schedule and to quality standards
• Diagnose and troubleshoot technical issues during installation, finding root causes and applying effective solutions
• Perform setup, alignment, calibration and verification of complex semiconductor capital equipment
• Work with KLA regions, engineering and customer teams to verify system performance and transfer tool ownership
• Give clear status updates to stakeholders and complete installation documentation accurately and on time
• Secure warranty sign-off on newly installed tools

Required profile

• Minimum ASET degree or equivalent work experience supporting complex capital equipment for the semiconductor industry
• Able to work independently following documented procedures, with growing autonomy under the guidance of managers and senior IEs
• Comfortable in cross-cultural, cross-functional environments and highly self-motivated, organized and detail-oriented

Required skills

• Strong knowledge of electronics, optics, mechanical, electro-mechanical and electro-optical systems
• Experience with high-vacuum systems strongly preferred
• Computer systems, operating systems and networking (Windows, Unix or similar)
• Microsoft Office proficiency
• Analytical, problem-solving and troubleshooting abilities, plus strong communication skills

What we offer

• Base pay of $27.46 to $46.69 per hour, depending on role, level and location
• Possible performance incentive programs and benefits such as medical, dental, vision, life insurance, 401(k) with company matching, ESPP, tuition reimbursement, EAP, paid time off and family care leave