Pilates Manager - Miami

About the role

Equinox is looking for a Pilates Manager in Miami, Florida. The manager acts as the department's business leader, building team culture and driving operational excellence so that members receive a superior experience. The role is full-time.

Key responsibilities

• Achieve monthly and annual department financial goals and ensure continued engagement in Pilates services
• Attend weekly club management meetings and monthly meetings with Pilates instructors, and collaborate with Membership Advisors on Pilates business
• Organize and take part in club special events
• Implement and run all operational SOPs, including client outreach and staff accountabilities
• Work with other departments, run team meetings, and manage instructor behaviour and performance to uphold brand standards
• Build and manage the Pilates business while coaching the team, and act as active hiring partner, scheduling interviews and assessing staffing needs
• Lead onboarding of new hires and train new and existing instructors, sharing continuing education workshops and the Equinox Pilates Education Program

Required profile

• Certified on all Pilates apparatus and/or completed a comprehensive Pilates teacher training program with at least 400 hours
• Professionalism toward employees and members, and ability to create team accountability through timelines and documentation
• Ability to handle a high volume of inbound communication and strong organizational and time management skills
• Outgoing, collaborative and able to engage with members, clients and staff
• Must have a legal right to work in the United States

Preferred qualifications

• Demonstrated leadership in an educational, fitness or management setting
• High-calibre customer service experience
• Sales experience focused on attracting new clients and retention

What we offer

• Competitive salary, benefits and industry-leading commission opportunities for club employees
• Complimentary club membership
• Access to personal training, Pilates, spa and shop products and services