Payroll Operations Manager

About the role

The US Front Office Payroll Operations Manager leads a team delivering end-to-end payroll for about 18,000 US and Puerto Rico employees, including union and non-union groups, using Workday Payroll and integrated timekeeping, benefits, tax, finance and third-party solutions. The role reports to the Head of Payroll, US/PR, and covers payroll production, compliance, controls, employee experience, vendor governance, system optimization, data integrity and transformation initiatives. It is an onsite position in Cary, NC.

Key responsibilities

• Ensure US/PR payroll complies with ABB policy and federal, state and local laws, and set the strategic direction of the US/PR Payroll Services organization
• Maintain and review payroll systems so transactions such as salaries, time entries, benefits, garnishments, taxes and deductions are processed accurately and on time
• Research and interpret federal and state payroll regulations to resolve processing issues
• Deliver accurate payroll information and respond to employee inquiries, and coach customer-facing teams and promote self-service
• Manage a team, recruit and retain staff, allocate resources and coach team members on complex queries
• Drive continuous improvement, automation, self-service and workflow enhancements, and partner with HRIS/IS on Workday Payroll releases and integrations

Required profile

• Bachelor's degree in a relevant field with five years of payroll and timekeeping experience, including at least two years leading a team, or an equivalent combination
• Front-office experience and experience with SaaS systems
• Hands-on experience with multi-state, multi-company payroll
• Work authorization to work for ABB in the US
• Preferred: CPP certification, Workday Payroll and ADP experience, and experience with Workday configuration, testing, release management, reporting and payroll dashboards

Required skills

• Workday Payroll operations and payroll integrations with timekeeping, benefits, tax, banking, general ledger and third-party providers
• Knowledge of HR and payroll laws, policies and procedures
• Microsoft Excel and other Microsoft Office applications
• Analytical, communication and leadership skills, attention to detail and ability to work in a fast-paced environment

What we offer

• Health plans (PPO or high-deductible with HSA), dental, vision, company-paid life insurance and AD&D coverage
• Voluntary life and AD&D coverage