Patient Services Associate – Healthcare Support

About the role

The Patient Services Associate provides front‑line support to patients and visitors at UAMS Health Benton/Bryant. This position ensures smooth operations of the patient services area, contributing to a positive experience for patients, families, and staff.

Key responsibilities

• Greet patients and visitors, answer inquiries, and direct them to appropriate departments.
• Assist with patient registration, insurance verification, and appointment scheduling.
• Maintain accurate records and manage patient flow to reduce wait times.
• Coordinate with clinical and administrative teams to resolve patient concerns.
• Handle confidential information in compliance with privacy regulations.

Required profile

• High school diploma or equivalent; additional education in health administration is a plus.
• Strong communication and interpersonal skills.
• Ability to work in a fast‑paced, patient‑focused environment.
• Legal authorization to work in the United States.

Required skills

What we offer

• Comprehensive medical, dental, and vision benefits for eligible staff.
• Holiday, vacation, and sick leave.
• Retirement plan with up to 10% employer match.
• Education discounts for staff and dependents.
• Career training, educational opportunities, and merchant discounts.