Partner Success Consultant – Commerce

About the role

Hopper Technology Solutions (HTS) is seeking a Partner Success Consultant to work with senior executives across its global partner network. The role blends consulting, product strategy, data analysis, and execution to help partners maximize the value of the HTS Commerce platform.

Key responsibilities

• Develop and execute growth strategies that drive revenue, conversion, and engagement across travel products, covering loyalty, pricing, merchandising, and marketing best practices.
• Lead executive business reviews with C‑level and senior stakeholders, translating partner goals into clear roadmaps and measurable outcomes.
• Serve as the primary strategic point of contact for your partner portfolio, building trusted relationships with leadership teams and ensuring alignment on priorities and performance.
• Identify performance gaps and opportunities using platform data, then design and champion initiatives that move the needle.
• Translate partner business needs into scalable product capabilities, working closely with internal product and engineering teams to prioritize and influence the roadmap.
• Deliver data‑driven insights and recommendations that inform partner decision‑making at the executive level.
• Collaborate onsite with partner teams where needed to drive strategy alignment, execution, and results.
• Onboard new partners onto the HTS Commerce platform, ensuring a smooth transition and fast time‑to‑value.
• Monitor partner health metrics and proactively flag risks, escalating and resolving issues before they impact performance.
• Codify best practices, playbooks, and frameworks that can be scaled across the global partner network.

Required profile

• Experience in a consulting, strategic partnerships, or partner success role within technology, travel, or e‑commerce.
• Proven ability to engage and influence senior and C‑level leadership to drive measurable business outcomes.
• Strong analytical skills and the ability to translate complex data into clear strategy and actionable recommendations.
• Excellent communication skills and executive presence; comfortable leading high‑stakes conversations with confidence.
• Strategic mindset paired with a bias for execution and adaptability to thrive in fast‑moving environments.
• Experience in travel, e‑commerce, or SaaS is a strong asset.

Required skills

What we offer

• Well‑funded startup with competitive salary and pre‑IPO equity packages.
• Unlimited PTO.
• Carrot Cash travel stipend.
• Access to co‑working space on demand through FlexDesk.
• Work‑from‑home stipend.