Partner Success Consultant - Commerce

About the role

Hopper Technology Solutions (HTS) is seeking a Partner Success Consultant to work with senior executives across its global partner network. The role blends strategy, product thinking, data analysis, and execution to help partners maximize the value of the HTS Commerce platform.

Key responsibilities

• Develop and execute growth strategies that increase revenue, conversion, and engagement for travel products.
• Lead executive business reviews with C‑level stakeholders, translating partner goals into roadmaps and measurable outcomes.
• Serve as the primary strategic contact for a portfolio of partners, building trusted relationships and aligning on priorities.
• Identify performance gaps using platform data and champion initiatives that drive results.
• Translate partner needs into scalable product capabilities, influencing the product and engineering roadmap.
• Deliver data‑driven insights and recommendations to executive decision‑makers.
• Onboard new partners, ensure smooth transitions, and monitor health metrics to proactively address risks.
• Codify best practices, playbooks, and frameworks for the global partner network.

Required profile

• Experience in consulting, strategic partnerships, or partner success within technology, travel, or e‑commerce.
• Proven ability to engage and influence senior and C‑level leadership.
• Strong analytical skills with the capacity to turn complex data into clear strategy.
• Excellent communication and executive presence.
• Strategic mindset, bias for execution, and adaptability in fast‑moving environments.
• Experience in travel, e‑commerce, or SaaS is a strong asset.

Required skills

What we offer

• Competitive salary with pre‑IPO equity potential.
• Unlimited PTO.
• Travel stipend (Carrot Cash).
• Access to on‑demand co‑working spaces and work‑from‑home stipend.