Part-Time Event Manager - Candlelight Concerts, Rochester (NY)

About the role

Fever Originals produces a series of classical music concerts in candlelit settings called Candlelight, held in intimate venues across the world. It is looking for a part-time, onsite Event Manager for its Candlelight concerts in Rochester, New York. The concerts run weekly on Wednesdays and Fridays, and transport costs are included in the hourly rate.

Key responsibilities

• Act as the main point of contact onsite for the events and staff, communicating directly with the Fever Originals manager
• Keep full visibility of the staff roster, set the schedule and coordinate with the staffing agency about reschedules
• Make sure each staff member is trained in their duties, such as ticket validation, seating guests and setting up candles
• Drive a uHaul with event supplies to and from venues (alternative arrangements available if driving is not possible); manage inventory and printing needs
• Manage guest lists and handle opening and closing remarks, which are usually recorded but may occasionally require public speaking
• Report weekly to the project managers on event status, including pre- and post-event findings and feedback
• Occasionally help evaluate and run venue walk-throughs, and represent the Fever and Candlelight brands professionally as the main customer service representative at every event

Required profile

• 1+ year of experience in event management and/or a relevant degree (preferred)
• Interest and passion for live music and organizing events
• Exceptional customer service skills and experience leading an on-site team
• Ability to work under pressure and solve problems
• Use of a personal laptop is required; a driver's license is strongly preferred

Required skills

• Knowledge of AV and PA systems (desirable)
• Customer service and team leadership

What we offer

• Pay of $25 per hour, with further details discussed in the interview
• 6-month contract, ideally starting as soon as possible, with shifts of 4-8 hours per day and a maximum of 29 hours per week
• Possibility to extend the contract after the first 6 months
• A paid trial work day before an offer is made

The hiring process starts with a 30-minute video call with the local Project Manager or Producer, followed by a paid trial day.