Outbound Telemarketer – Remote

About the role

Join HearingLife’s Call Center team as a Remote Outbound Telemarketing Agent. You will make outbound calls to prospective and existing patients across the United States, helping schedule hearing evaluations and follow‑up appointments.

Key responsibilities

• Interact professionally with patients and clinic staff via telephone.
• Maintain accurate call logs and outcomes in the company’s systems.
• Make a set number of outbound calls and achieve appointment targets each shift.
• Schedule appointments in multiple booking platforms according to established protocols.
• Explain the value of HearingLife services and answer basic patient questions.
• Protect patient privacy in compliance with HIPAA regulations.

Required profile

• High School Diploma or GED.
• Previous sales or telemarketing experience preferred.
• Familiarity with Microsoft Teams and Outlook preferred.
• Must reside in the continental United States.

Required skills

• Microsoft Teams
• Microsoft Outlook

What we offer

• Competitive hourly rate of $14 plus commission.
• Comprehensive health benefits (medical, dental, vision).
• Retirement savings plan with company matching.
• Professional development and ongoing training.
• Employee discounts on hearing aids and related services.