Operations Support Administrator

About the role

The Operations Support Administrator provides essential administrative assistance to the Operations Department of a rural electric cooperative. This role ensures service orders are processed accurately, work orders and inventory are reviewed, and members receive timely support for service requests, permits, and easements.

Key responsibilities

• Create and manage service orders.
• Review work orders and inventory levels.
• Assist members with service requests, permits, and easements.
• Provide general administrative support to the Operations Department.

Required profile

• Strong work ethic, positive attitude, and excellent oral and written communication.
• Commitment to safety and member service.
• High school diploma or equivalent; related schooling or experience preferred.
• Valid driver’s license with a good driving record.
• 1‑3 years of office/administration and customer service experience.
• Experience using Microsoft Office software.
• Basic understanding of electrical distribution equipment, system maps, and RUS accounting rules is preferred.

Required skills

• Microsoft Office