Operations Supervisor - Freedom Mortgage Pavilion

About the role

The Operations Supervisor supervises all activities within the venue operations department, with a focus on the guest experience and day-to-day operations. The position reports directly to the General Manager and covers the Freedom Mortgage Pavilion in Camden.

Key responsibilities

• Assist with staffing, scheduling, training and counseling of event and warehouse staff.
• Directly manage event day staff and interact with customers.
• Maintain and control high-volume food and beverage inventory, including physical audits, research and reconciliations.
• Train, educate and enforce responsible service of alcoholic beverages and compliance with corporate procedures.
• Develop and enforce standards for service, sanitation, and product and food quality.
• Ensure cash handling procedures are documented and enforced, and support the General Manager with staff supervision.
• Work in a fast-paced, team-oriented setting and work all venue events, including extended hours, nights, weekends and holidays.

Required profile

• At least 18 years of age.
• Strong attention to detail, organized, with good time management and prioritizing skills.
• Fluent English; ability to work outdoors in all weather conditions.
• Able to lift and carry up to 50 pounds up and down stairs or ramps, and to move around constantly reaching, bending, stooping, wiping, pushing and pulling.
• Meets state and city health requirements for food handling and alcoholic beverage service.
• Follows and encourages safety policies, completes safety training and reports safety incidents in the company's risk management system on the same day.

Required skills

• Preferred: Microsoft Office (Excel, PowerPoint, Word, Outlook).

What we offer

• Pay of $18 per hour.