Operations Management Trainee

About the role

Avis Budget Group is hiring an Operations Management Trainee in Memphis, Tennessee. The role is part of an eight-week, hands-on training program that exposes trainees to Sales, Logistics and Customer Service at airport locations, then leads to a supervisory position overseeing daily operations or sales functions. The annual hourly rate is $22.98, with a company vehicle provided.

Key responsibilities

• Rotate through core operational functions during the eight-week training program, learning how daily decisions affect fleet availability, revenue, customer satisfaction and employee performance.
• After training, supervise one or more daily operations or sales functions, lead frontline teams and support fleet operations.
• Monitor performance metrics and ensure service and safety standards are met.
• Receive ongoing mentorship and development support, with advancement opportunities into Operations Manager and beyond.

Required profile

• Recent graduate with a bachelor's or associate's degree and at least two years of customer service experience.
• Demonstrated leadership capability, able to work collaboratively and make independent decisions.
• Valid driver's license.
• Flexibility to work days, evenings, overnight shifts, weekends and holidays, and willingness to work outdoors in varying weather.
• Regular on-site presence required; the position cannot be performed remotely.
• Ability to lift up to 50 pounds and perform physical tasks such as sitting, standing, bending, climbing and driving vehicles in all weather.
• One year of high-quality customer service experience is a plus.

What we offer

• Annual compensation of $22.98 per hour.
• Company vehicle with gas, insurance and maintenance included.
• Paid time off and 401(k) with company match.
• Medical, dental, vision, life and disability insurance, plus voluntary benefits.
• Flexible spending benefit of up to $260 for public transportation or parking.
• Employee discounts on Avis/Budget vehicles and an Employee Assistance Program.