Operations Assistant – Limestone I & II

About the role

The Operations Assistant supports the property management team at the Limestone I & II community, helping to achieve occupancy and resident satisfaction goals. This position combines administrative, leasing, and customer‑service duties in a fast‑paced residential environment.

Key responsibilities

• Perform office administration such as copying, filing resident files, preparing notices, and organizing rent payments.
• Assist with leasing activities: conduct virtual tours, respond to online inquiries, greet and qualify prospects, and show apartments.
• Generate lease paperwork, maintain lease files, and support move‑in and move‑out processes, including mandatory “turn” dates.
• Answer incoming calls, schedule prospect tours, and conduct on‑site marketing outreach to drive community awareness.
• Coordinate resident events, distribute communications (flyers, newsletters, surveys), and handle after‑hours emergencies on a rotating on‑call schedule.
• Provide prompt, courteous responses to resident concerns and requests.

Required profile

• Strong communication and customer‑service orientation.
• Ability to work flexible hours, including evenings and on‑call shifts.
• Attention to detail for handling documentation and resident records.
• Willingness to work move‑in/move‑out dates as required.

Required skills