Operational Support Administrator (Technology)

About the role

Robert Half is seeking an Operational Support Administrator to join its Operational Support team, which supports in-person and remote talent solutions professionals who place candidates at client companies on a temporary or permanent basis. The role sits within the backbone of the Talent Solutions operations and offers a hybrid schedule combining in-office and remote work.

Key responsibilities

• Provide support to talent solutions professionals and help with candidate record keeping, reporting and revenue development activities
• Ensure adherence to company compliance guidelines throughout the hiring process
• Support revenue-generating activities and assist with lead generation, job posting and reporting
• Aid marketing efforts such as calls and emails, and help with candidate sourcing and resume review as needed
• Prepare, send and monitor candidate pre-placement and onboarding documents for completion and compliance
• Enter candidate information into the internal database system
• Track and manage candidate timesheet entry, prepare payroll and billing adjustments, and assist with candidate unemployment claims

Required profile

• 2+ years of experience in an administrative position with heavy customer contact
• Ability to work with and troubleshoot technical issues in person and remotely
• Collaborative, critical and results-oriented mindset, eager to learn new technologies

Required skills

• Database entry and reporting
• MS Office
• Salesforce experience preferred

What we offer

• Compensation and benefits, including physical, mental and financial wellness support
• Hybrid working options
• Training programs and career development
• Individual and team rewards and recognition
• Potential in-country and worldwide career mobility