Oncology Patient Scheduler – Remote (Full‑time)

About the role

The University of Miami Health System is seeking a full‑time Remote Oncology Patient Scheduler 2. In this position you will provide exceptional customer service by coordinating and scheduling complex cancer‑related diagnostic and therapeutic procedures for patients across UHealth locations.

Key responsibilities

• Schedule a variety of complex oncology treatments and CTU appointments with meticulous attention to detail.
• Answer inbound calls and proactively contact patients to confirm treatment times and provide preparation instructions.
• Obtain, verify, and enter demographic and insurance information accurately.
• Utilize multiple scheduling applications, network drives, and electronic medical records to manage high call volumes.
• Review prior imaging reports, coordinate with physicians, radiologists, and technologists, and ensure all pre‑procedure requirements (labs, pre‑medication, implants) are met.
• Adhere to university policies, safeguard assets, and maintain compliance with medical terminology and scheduling protocols.

Required profile

• High School diploma or equivalent.
• Minimum of 2 years of relevant experience in medical or oncology scheduling.
• Strong attention to detail and ability to manage high‑volume calls.

Required skills

What we offer

• Competitive salary and comprehensive benefits package including medical, dental, and tuition remission.
• Opportunity to work remotely while supporting a leading academic health system.