Office & Field Technician

About the role

The Office & Field Technician will install, configure and support business networks at customer sites, providing both on‑site and remote technical assistance. This role blends networking expertise with Windows systems administration across diverse business environments.

Key responsibilities

• Install, configure and support business networks at customer locations.
• Deploy, configure and support Windows desktops and Windows Server environments.
• Troubleshoot firewalls, routers, switches, wireless networks, structured cabling, and Windows OS issues.
• Maintain network services such as TCP/IP, VLANs, VPNs, DHCP and DNS.
• Document configurations, system changes and completed work.

Required profile

• Experience administering Windows Server and desktop operating systems.
• Working knowledge of Active Directory, Group Policy, Microsoft 365, DNS, DHCP and file/print services.
• Ability to work independently at customer sites with minimal supervision.
• Valid driver’s license and reliable transportation.

Required skills

• Fortinet, SonicWall, Ubiquiti, Cisco, Peplink or similar networking platforms.
• Strong understanding of TCP/IP, routing, switching, VPNs and wireless technologies.
• Excellent troubleshooting and problem‑solving abilities.
• Strong communication and customer service skills.