Office Assistant 2 Keyboarding (NY HELPS)

About the role

The Office Assistant 2 Keyboarding position supports the New York State civil service through the NY HELPS program. The role focuses on data preparation, correspondence, and routine clerical tasks in a fast‑paced office environment.

Key responsibilities

• Gather, compile, and prepare data from manual or automated sources for reports, publications, and internal communications.
• Respond to inquiries about program operations and draft written replies.
• Resolve routine work problems and make determinations on forms and applications.
• Review and process various forms, ensuring accuracy and compliance.
• Perform additional duties as assigned during the interview.

Required profile

• At least one year of clerical experience primarily involving keyboarding, data entry, chart compilation, or typing into computerized systems.
• Eligibility for transfer under NY HELPS (one year of permanent competitive or 55b/c service).
• Ability to pass a criminal background check.
• Clear demonstration of the required experience in the cover letter or resume.

Required skills

• Keyboarding
• Data entry
• Chart compilation
• Use of computerized systems

What we offer

• Competitive salary range with performance‑based annual advances.
• Potential conversion from non‑competitive to competitive status after one year.
• Eligibility for promotion examinations and career advancement.
• Full benefits package consistent with New York State employment.