Office Administrator – Title & Escrow

About the role

The Office Administrator – Title & Escrow is the first point of contact for visitors and ensures smooth daily office operations. This role blends front‑desk reception, administrative support, and barista duties to create a professional and welcoming environment.

Key responsibilities

• Answer, screen, and route incoming calls; take accurate messages.
• Greet customers and visitors professionally, providing a service‑focused experience.
• Receive, process, and document Earnest Money and other payments in line with cash‑handling policies.
• Prepare daily deposits and deliver them securely to the bank.
• Maintain a clean, orderly office, including transaction rooms and common areas.
• Prepare and serve a variety of beverages as a barista.
• Order, receive, inventory, and organize office supplies.
• Coordinate routine maintenance for office equipment and facilities.
• Review and route office‑related invoices to accounting; resolve vendor discrepancies.
• Provide administrative support such as correspondence preparation, light data entry, and mail management.
• Identify and resolve routine office operational issues or escalate when needed.

Required profile

• Three to five years of experience in an office or administrative environment.
• Professional and pleasant phone manner.
• Strong computer proficiency with Microsoft Word, Excel, Outlook, and internet‑based applications.
• Ability to work independently and collaborate effectively in a team.
• Excellent written and verbal communication with strong attention to detail.
• Proven ability to manage multiple tasks and prioritize in a fast‑paced setting.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Internet‑based applications