Night Auditor

About the role

The Night Auditor at Residence Inn Chicagoland - Mettawa balances revenue and settles accounts each night, maintains files and resets the system for the next day of operations, while also performing Guest Service Agent tasks. The position is paid $17.00 to $20.00 per hour.

Key responsibilities

• Balance revenue and settle accounts nightly, maintain files and reset the system for the next day.
• Perform bookkeeping activities such as balancing accounts and conducting nightly audits.
• Keep records of room availability and guests' accounts, manually or using computers.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers; audit, reconcile, consolidate and transmit all credit cards on a timely basis.
• Input and update financial information into the BRAINS network.
• Check guests in and out and perform Guest Service Agent tasks, responding to inquiries and resolving complaints.
• Monitor guest satisfaction scores and work toward higher departmental and overall guest satisfaction.
• Follow safe work habits, wear protective equipment and perform other duties requested by management.

Required profile

• High school diploma or equivalent preferred.
• Previous night audit or accounting experience or equivalent training required.
• Ability to stand for extended periods, walk, lift up to 25 pounds, bend and reach.
• Work schedule varies and may include holidays and weekends.

Required skills

• Computer knowledge and arithmetic skills.
• Microsoft Excel.
• FSD (front desk software) is a plus and required within 90 days of employment.

What we offer

• Medical, dental and vision health insurance.
• Paid time off and 401k company match.
• Daily pay and free basic life insurance.
• Travel discounts, commuter transit and parking benefits, and an employee assistance program.
• Educational and professional development, referral bonus program and wellness resources.