Memory Care Server

About the role

Experience Senior Living is looking for a Memory Care Server to create a safe, welcoming and person-centered dining experience for residents living with memory loss. The server sets and clears tables, supports residents in choosing meals, serves food and beverages accurately and promptly, and uses patience, reassurance and gentle cueing to promote comfort, dignity and independence at every meal. The position is full-time.

Key responsibilities

• Learn and honor each resident's routines, preferences, abilities and dining needs, using clear, simple communication, visual prompts and positive redirection.
• Attend pre-meal stand-ups to review resident preferences, allergies, diet orders, texture modifications, seating plans and other service instructions.
• Set tables and prepare the dining room to ESL standards, present menu choices and take, verify and deliver food and beverage orders.
• Confirm each resident's identity and follow approved diet, allergy, texture, portion and beverage instructions.
• Provide meal setup, opening containers, cutting food and cueing; offer hands-on feeding only when trained, authorized and in line with the resident's service plan.
• Monitor the dining environment for signs of choking, distress or a change in intake and notify the Wellness team immediately.
• Follow memory care safety and supervision procedures, report unsafe conditions or missing residents, and clean and sanitize tables, chairs, menus, floors and equipment.
• Communicate resident preferences and changes in eating or drinking patterns to the Executive Chef and Wellness team, assist with special events and theme meals, and maintain confidentiality.

Required profile

• Basic reading, writing and math skills.
• Patient, empathetic and flexible, with a genuine interest in serving older adults living with Alzheimer's or other forms of dementia.
• Ability to recognize and report changes in resident behavior, intake or ability to eat safely.
• Ability to work varied schedules, including weekends, evenings and holidays.
• Ability to complete required memory care, food safety and resident safety training within set timeframes.
• Prior restaurant, senior living, healthcare or memory care experience is preferred but not required.

Required skills

• Strong communication, listening, teamwork and time-management skills.
• Ability to stay calm and respectful with residents who may have difficulty expressing needs.
• Ability to handle multiple priorities while keeping resident safety and service quality in focus.

What we offer

• Pay of $18.00-$19.00.
• Medical, dental, vision, STD/LTD, life and voluntary life insurance.
• 401k with employer matching, paid holidays and up to 20 days PTO in the first three years.