MedTech Field Service Technician - Part Time

About the role

iQVIA is looking for a part-time, on-call MedTech Field Service Technician in Omaha, Nebraska. The technician works with healthcare professionals and leads technical initiatives in medical device technology, troubleshooting, repairing and updating medical devices in hospitals, pharmacies and other clinical settings. The product line supported is an automated medication dispensing system. Training is provided and paid. The anticipated start date is October 2026.

Key responsibilities

• Troubleshoot and repair existing devices and document the activities performed.
• Replace hardware parts, and perform software updates and calibrations.
• Perform bi-annual or yearly preventative maintenance as determined by the customer.
• Assist in installing and implementing new devices at customer locations.
• Run routine system checks and record test data after installation and configuration.
• Maintain and stock parts and tools assigned by the customer.
• Be available on call, including nights and weekends.
• Travel locally up to 2-3 hours to customer sites and arrive within the service ticket's SLA (4, 8, 12 or 24 hours); travel and mileage are paid.

Required profile

• Intermediate troubleshooting ability in electronics, mechanics and electromechanical systems.
• Preferred: military technician, computer technician or other complex electronics technician experience; experience supporting automation equipment in healthcare is a plus.
• Experience in healthcare, field service, engineering, biomedical, maintenance, customer service, pharmacy technician, electronics, electrical, technical work or IT is beneficial.
• Strong communication skills and ability to give excellent customer support.
• Physical ability to push, pull, stoop, bend and lift up to 70 lbs.
• Active driver's license and a personal vehicle; visa sponsorship is not possible.
• Must clear hospital vendor credentialing, including proof of vaccination status and up-to-date immunizations (Measles, Mumps, Rubella, Varicella, TB, Tdap, Hepatitis B, seasonal flu and COVID-19).

What we offer

• Potential base pay of $31-$35 per hour, depending on qualifications, location and schedule.
• Training provided and paid.
• Incentive plans, bonuses and other compensation may apply.
• The position is not eligible for medical benefits.