Medical Assistant / CNA - Radiation Oncology

About the role

Jupiter Medical Center, ranked #1 for safety, quality and patient satisfaction, is hiring a Medical Assistant / CNA for its Radiation Oncology department. The Medical Assistant supports the physician, ARNP and clinical care team in all aspects of the medical practice under the physician's direct responsibility, helping with patient care management, administrative and clinical procedures and supervisory functions.

Key responsibilities

• Welcome patients in person or by telephone and greet them warmly.
• Perform preliminary physical tests, take blood pressure, weight and temperature, and record them accurately.
• Prepare patients for their visit by directing and accompanying them to the exam room and staying with them during telehealth visits.
• Update patient documentation sheets after examinations and call offices for updated records and research patient history in the hospital EMR.
• Clean and prepare exam rooms before appointments, schedule imaging and testing, and verify times with patients.
• Counsel patients on physician orders and questions about imaging, and educate them on PET diet information and instructions.
• Inventory supplies, answer incoming patient calls, process messages and return calls with answers.
• Record examination, treatment and test results, complete insurance and FMLA forms, and assist with patient transport to the hospital for diagnostic testing or simulation.
• Assist with on-treat visits, prepare discharge instructions, schedule procedures such as IOeRT and SpaceOARS, order supplies and fax materials for multidisciplinary conferences.
• Accept additional requests such as front desk or lobby coverage and perform other duties as assigned.

Required profile

• Graduate of an accredited medical assisting program, or three years of experience in a medical office if not a graduate.
• BLS certification through the American Heart Association for Healthcare Providers.
• Medical Assistant certification preferred; knowledge of outpatient medicine, patient care, examination, diagnostic and treatment room procedures, and medical equipment.
• Knowledge of common safety hazards and precautions, and ability to maintain confidentiality.
• Computer skills, customer service skills, attention to detail, and strong interpersonal and listening skills.
• Ability to handle and lift patients, stand, walk and sit, with exposure to bodily fluids.

Required skills

• EMR experience preferred.
• Annual Joint Commission mandatory education, in-service and health requirements, and maintenance of required professional licensing and certification.