Manager, IT Infrastructure

About the role

The University of Arkansas at Fort Smith seeks an experienced IT Infrastructure Manager to lead the campus voice and data network, oversee servers, storage, and security systems, and supervise the infrastructure team.

Key responsibilities

• Manage and maintain VMware virtual infrastructure, SAN storage, Active Directory/LDAP, and Microsoft Cloud applications.
• Oversee network infrastructure including switches, routers, wireless devices, VPN, firewalls, UPS units, and security cameras.
• Supervise IT Infrastructure staff, handle TeamDynamix tickets, and ensure compliance with change management procedures.
• Create and enforce policies, provide backup support, and coordinate with vendors for design, budgeting, and troubleshooting.

Required profile

• Bachelor’s degree in Computer Information Systems or related field.
• Minimum five years of related IT experience and three years of supervisory/management experience.
• Proven ability to lead a team, communicate effectively, and maintain a positive work atmosphere.

Required skills

• VMware virtualization technology.
• SAN (Storage Area Network) management.
• Microsoft Active Directory, LDAP, Azure/Entra.
• Windows and Linux server administration.
• Network devices: switches, routers, wireless, VPN, firewalls, UPS.
• Security camera systems and network monitoring.

What we offer

• University contributions to health, dental, life, and disability insurance.
• Tuition waivers for employees and families.
• 12 official holidays, immediate leave accrual, and retirement plans with 5‑10% employer contribution.