Lincoln Certified Pre-Owned Consultant

About the role

The Lincoln Certified Pre‑Owned (CPO) Consultant drives the Lincoln brand’s CPO program by delivering training to retailer staff and creating strategic plans that boost certification and sales across West Coast and Texas dealerships. This position blends consulting, sales expertise, and luxury client experience to elevate dealership performance.

Key responsibilities

• Promote the Lincoln CPO brand and clearly communicate its value proposition.
• Build and maintain strong relationships with retailers through integrity, expertise, and consistent follow‑through.
• Partner with retailer executive leadership to assess business goals and develop actionable strategies.
• Deliver ongoing training to management, sales, service, and administrative teams, both in‑person and virtually.
• Identify workflow gaps and implement best practices that enhance the client experience while improving efficiency, sales, and profitability.
• Leverage program analytics, tools, and resources to guide retailer performance.
• Complete administrative duties such as visit reports, action plans, expense reports, and travel planning in a timely manner.
• Perform additional duties as assigned.

Required profile

• Experience in automotive operations preferred.
• Strong facilitation, presentation, and coaching abilities.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities, work under pressure, and meet deadlines.
• Willingness to travel up to 85% of the time.
• Commitment to a collaborative, transparent, and dependable team environment.

Required skills

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) for creating professional presentations and reports.