Learning Specialist

About the role

Avis Budget Group is hiring a Learning Specialist to support training delivery across its field locations. This entry-level role works onsite with employees and leaders to assist with onboarding, role-based and customer experience training, helping reinforce continuous learning so that training leads to consistent performance and positive customer experiences. It suits someone wanting to build their learning and development experience with frontline staff in a fast-paced, customer-focused environment.

Key responsibilities

• Support and assist with onsite training programs for frontline employees and managers
• Assist with onboarding and new hire training at the location level
• Coordinate training logistics and learning activities at assigned locations
• Facilitate instructor-led training
• Observe employee performance and reinforce training and customer experience standards through coaching and feedback
• Partner with site leaders, HR and operations teams to support training needs
• Assist in tracking training participation and completion
• Collect training feedback and share field insights with the learning team

Required profile

• Bachelor's degree in Learning & Development, Education, Business, Hospitality or a related field
• 1-2 years of experience in training, customer service, operations or learning support
• Experience facilitating small group sessions or presentations
• Willingness and ability to travel up to 50% to support field locations

Required skills

• Strong communication, facilitation and interpersonal skills
• Ability to work effectively with frontline employees and leaders
• Experience with common workplace and learning tools such as learning management systems, virtual meeting platforms, presentation tools and basic reporting tools, or willingness to learn them

What we offer

• Annual starting salary of $60,000, depending on geography, market, skills, education and experience
• Company vehicle with gas, insurance and maintenance
• Paid time off
• 401K retirement plan with company-matched contributions
• Medical, dental, vision, life and disability insurance, plus optional voluntary benefits
• Up to $260 tax-free benefit for public transportation or parking
• Employee discounts, including on Avis / Budget cars
• Employee Assistance Program