Lead Water Damage Restoration Technician

About the role

ServiceMaster Restore is hiring a Lead Water Damage Restoration Technician for its DFW mitigation team in North Richland Hills, Texas. The role is hands-on: you do the work yourself, from moisture mapping to drying setup and controlled demo, and guide the technicians working alongside you when the project manager is away. You work directly with project managers and help see a job through from the first call.

Key responsibilities

• Perform water mitigation work: moisture inspections, moisture mapping, psychrometric readings and controlled demolition
• Set up, monitor and adjust drying, filtration and air scrubber equipment
• Decide on drying, containment and deodorization strategies with Project Management
• Oversee the technicians on your jobs, guiding their work and helping hold them accountable
• Speak with adjusters, explaining the scope, moisture data and progress and helping validate scope and supplements
• Document readings, equipment placement, progress and photos in the restoration software
• Communicate professionally with customers and mentor newer technicians

Required profile

• IICRC WRT certification
• 1-3 years in restoration, mitigation or disaster recovery
• Comfortable talking with insurance adjusters; insurance-driven restoration experience strongly preferred
• Strong grasp of drying science, psychrometrics and material behavior
• Valid driver's license with an acceptable driving record
• Able to lift 50+ lbs and work in physically demanding conditions
• Available for an on-call rotation (required)
• Nice to have: ASD or other IICRC certifications, and experience with restoration documentation and job management software

What we offer

• $18.50-$24 per hour with overtime when available
• Health, vision and paid time off, plus training and development opportunities
• Schedule: Monday to Friday with occasional weekend work