Korean Bilingual Service Planning and Admin Support Specialist

About the role

The Service Planning and Admin Support Specialist will handle a range of administrative functions, including reviewing service plans, supporting projects, documenting progress, and facilitating cross‑departmental collaboration to ensure B2B customer satisfaction.

Key responsibilities

• Provide project support such as document creation, report generation, PowerPoint presentations, and meeting recaps for the B2B VD CARE Team.
• Collaborate across departments to improve B2B service processes and align with customer expectations.
• Prepare reports and support senior leadership and the Global HQ office in Korea.
• Contribute strategic thinking and collaborative planning to achieve team targets.

Required profile

• 5+ years of experience in administrative support and project management.
• Bilingual proficiency in English and Korean (reading and writing).
• Advanced proficiency with Microsoft Office Suite (Excel, PowerPoint, Outlook).
• Strong analytical skills, ability to manage multiple priorities in a fast‑paced environment.

Required skills

• Microsoft Office Suite (Excel, PowerPoint, Outlook) – advanced level
• Project management
• English/Korean bilingual communication

What we offer

• Medical insurance (health, dental, vision)
• Paid time off
• 401K plan
• H‑1B and Green Card sponsorship for qualified employees
• Hands‑on experience with global industry leader Samsung
• Opportunities for career advancement