Key Lead - The Mall of Victor Valley, Hollister

About the role

Abercrombie & Fitch is hiring a Key Lead for The Mall of Victor Valley, Hollister. The Key Lead ensures every customer receives a quality in-store experience by acting as Floor Supervisor, guiding and coaching Brand Reps and Stock Associates so that store operations run effectively. As part of the store leadership team, the role drives store performance on the floor through customer experience and daily sales.

Key responsibilities

• Perform opening and closing routines
• Operate register and point-of-sale systems
• Fulfill omni-channel orders
• Demonstrate product knowledge and brand awareness while driving sales
• Build and maintain visual displays
• Analyze reporting to inform decisions
• Protect store assets and perform inventory control
• Represent the brand and embody company culture and values

Required profile

• High school diploma or GED preferred, or equivalent
• 1 year of retail experience preferred; supervisory or management experience not required
• Experience leading groups or teams preferred
• Availability on Saturdays and Sundays and certain holidays, with 12-16 hours per week expected and more during peak times

Required skills

• Strong customer focus and exceptional interpersonal and communication skills
• Knowledge of current fashion trends
• Adaptability, flexibility and ability to balance multiple tasks
• Detail orientation, initiative, confidence and strong work ethic

What we offer

• Starting rate of $19.70 per hour
• Quarterly sales incentive bonus
• Merchandise discount
• Career advancement opportunities and training and development
• Possible opportunity to become a Brand Affiliate