Junior Training Officer – Training & Development Support

About the role

Centerfield is seeking a Junior Training Officer to join its Training & Development team. This entry‑level position provides administrative and coordination support, helping to prepare training materials, organize sessions, and maintain learning content in the LMS.

Key responsibilities

• Assist in creating and updating slide decks, job aids, SOPs, and quick reference guides.
• Upload and maintain training content within the Learning Management System.
• Schedule and coordinate classroom and virtual training sessions, tracking attendance and certification.
• Support logistics for training venues, virtual platforms, and required materials.
• Co‑facilitate sessions and provide onboarding assistance for new hires.
• Maintain accurate training records, generate reports, and support audit and compliance activities.
• Collect trainee feedback to drive continuous improvement.

Required profile

• Associate or bachelor’s degree in Human Resources, Business Administration, or a related field.
• At least six months of experience in training support or BPO operations.
• Familiarity with telecom products, systems, or customer‑service processes.
• Strong attention to detail, time‑management, and organizational abilities.

Required skills

• Proficiency in Microsoft PowerPoint.
• Proficiency in Microsoft Word.
• Proficiency in Microsoft Excel.
• Experience using Learning Management System platforms.

What we offer

• Opportunity to grow within a fast‑paced digital marketing environment.
• Exposure to a variety of leading brands and cutting‑edge technology.
• Collaborative cross‑functional teams and professional development support.