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IT Support Specialist

Rise Capital Group · Houston

50,000 - 100,000 USD/year 🇬🇧 English

Job description

About the role

We are looking for an IT Support Specialist to keep our technical operations running smoothly. The successful candidate will deliver high‑quality support while maintaining strong productivity in a fast‑paced environment.

Key responsibilities

  • Provide first‑line technical assistance to internal users and resolve hardware, software, and network issues.
  • Monitor and maintain IT systems to ensure optimal performance and minimal downtime.
  • Document incidents, solutions, and knowledge‑base articles.
  • Collaborate with other IT teams to implement upgrades and improvements.
  • Prioritize and manage multiple support tickets efficiently.

Required profile

  • Proven experience in an IT support or help‑desk role.
  • Ability to work quickly without sacrificing quality of service.
  • Strong communication skills and a genuine desire to help colleagues.
  • Comfortable thriving in a dynamic, fast‑moving workplace.

Required skills

    What we offer

    • Competitive compensation ranging from $50,000 to $100,000 per year.
    • Opportunity to work with a collaborative technical team.

    Questions fréquentes

    Le salaire proposé pour ce poste est de 50-100k USD par an. Le détail figure dans l'annonce.
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    Published 4 months ago

    26 views · 0 interested

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    Rise Capital Group

    Houston