Internal Communications Manager

About the role

SGS is looking for an experienced Internal Communications Manager to strengthen employee engagement and alignment across North America. The role sits at the intersection of marketing, communications, and organizational culture, ensuring staff understand business priorities, leadership direction, and key initiatives.

Key responsibilities

• Develop and execute internal communication strategies that support business priorities, organizational changes, and leadership messaging.
• Partner with HR, HSE, IT, Finance and business line leaders to deliver clear, timely communication across the region.
• Create and manage integrated communication plans using email, intranet, SharePoint, Teams, video and other internal channels.
• Write, edit and publish announcements, newsletters, leadership messages, FAQs, talking points and campaign materials.
• Maintain editorial calendars and ensure a consistent cadence of communication.
• Develop internal marketing campaigns that support culture, engagement, recruitment and recognition.
• Track communication performance and engagement metrics to continuously improve content and processes.

Required profile

• Strategic communicator with the ability to translate complex information into accessible content.
• Hands‑on marketer capable of building campaigns, managing channels and delivering high‑quality communications quickly.
• Trusted advisor to leaders and internal stakeholders, helping them communicate effectively.

Required skills

• SharePoint
• Microsoft Teams