Intermediate Network Engineer

About the role

We are seeking an Intermediate Network Engineer to join the University of Miami’s UMIT Department in Coral Gables, FL. The role is full‑time, onsite and focuses on troubleshooting and maintaining complex local, metropolitan and wide‑area networks as well as Voice over IP services.

Key responsibilities

• Configure, maintain and upgrade multi‑protocol enterprise network equipment supporting data and optical networks.
• Implement, test and support VoIP solutions across multiple campus and remote sites.
• Diagnose and resolve hardware and service issues for routers, switches, TLS and WAN infrastructure.
• Utilize test equipment and network management tools to monitor performance and document incidents.
• Provide first‑line support, maintain hardware/software documentation, and assist senior engineers with installations and upgrades.

Required profile

• Intermediate (mid‑level) experience with enterprise networking and VoIP environments.
• Ability to analyze network performance, identify root causes and follow established procedures.
• Strong communication skills to guide users and collaborate with other IT staff.

Required skills

• Configuration and troubleshooting of data network routers and switches.
• Voice over IP (VoIP) design, implementation and maintenance.
• Server hardware, operating systems and virtual hypervisor knowledge.
• Use of network test equipment and performance monitoring tools.
• Understanding of LAN, MAN (TLS) and WAN technologies.