Inland Transportation Manager

About the role

Nissin International Transport U.S.A., Inc. is looking for an experienced, operationally focused Manager to lead the Inland Transportation department. Reporting to the Director of Inland Transportation, you will oversee domestic freight brokerage, quoting, shipment execution, carrier relationships and the use of the Transportation Management System (TMS) while ensuring high standards of service, compliance and continuous improvement.

Key responsibilities

• Lead daily domestic transportation and freight brokerage operations, including quoting, shipment execution, tracking and service quality.
• Monitor operational activity, identify service risks, capacity concerns and escalation needs, and resolve critical shipment issues.
• Supervise, coach and develop Inland Transportation coordinators, staff and BPO resources, establishing performance expectations and fostering a culture of accountability.
• Ensure accurate entry and maintenance of all quotes, bookings and shipment updates in the TMS, promoting data quality and system adoption.
• Identify and implement process improvements, automation opportunities and reporting enhancements; develop dashboards, KPIs and performance‑management tools.

Required profile

• Proven experience managing inland trucking or freight brokerage operations.
• Strong leadership skills with a track record of coaching teams and driving performance.
• Excellent understanding of regulatory compliance, data integrity and customer service standards.
• Ability to collaborate with sales, compliance, regional branches and other internal stakeholders.

Required skills

• Proficiency with Transportation Management System (TMS) platforms.