Information Systems Officer

About the role

The Business Relationship Management team of the UN Office of Information and Communications Technology is seeking an Information Systems Officer to design, implement and maintain secure and resilient ICT solutions that support mission operations and digital transformation initiatives.

Key responsibilities

• Plan and support the design of secure communication and information systems, directing major projects that impact critical operations and large user groups.
• Provide expert advice to integrate ICT requirements into operational plans, security frameworks and emergency response mechanisms.
• Develop cost proposals, evaluate technical bids and manage contracts for ICT services.
• Track project progress, ensure compliance with quality standards and liaise with users throughout development and implementation.
• Lead the deployment and maintenance of critical ICT infrastructure for the Gang Suppression Force, including backbone networks, satellite connectivity and cybersecurity protections.
• Implement physical security systems (alarms, CCTV, surveillance) in coordination with the UN Department of Safety and Security.
• Prepare technical documentation, training materials and detailed presentations for users and stakeholders.
• Monitor emerging technologies, conduct testing and provide leadership on technological changes.
• Facilitate ICT engagement with partners, develop Service Level Agreements and support budgeting and work‑program planning.

Required profile

• Advanced university degree in computer science, information systems, mathematics, statistics or a related field (or equivalent experience).
• Minimum seven years of progressively responsible experience in planning, designing, developing, implementing and maintaining complex information systems.
• Experience establishing ICT infrastructure in harsh, low‑resource environments.
• At least two years of experience in data analytics or related areas.
• Fluency in English; French is desirable.

Required skills

• Secure and resilient communication system design
• Project management and contract oversight
• ICT infrastructure deployment (backbone networks, satellite connectivity)
• Cybersecurity protections and emergency response integration
• Physical security system implementation (alarms, CCTV, surveillance)
• Data analytics and visualization
• Technical documentation and training material preparation