HVAC Warranty Technician

About the role

Radiant Plumbing & Air Conditioning is seeking an experienced HVAC Warranty Technician to handle warranty calls and post‑installation service for residential systems in the Austin area. You will ensure installations meet company standards while delivering exceptional customer service.

Key responsibilities

• Run warranty calls and recalls on new system installations, diagnosing and troubleshooting residential HVAC equipment.
• Repair or replace warranty‑related components such as contactors, capacitors, motors, boards, and sensors.
• Perform quality‑assurance inspections and document service details, parts used, and resolutions in ServiceTitan.
• Collaborate with installation teams to identify and resolve recurring issues and ensure compliance with safety and manufacturer guidelines.

Required profile

• Minimum 3 years of experience diagnosing and troubleshooting residential HVAC equipment.
• EPA Certification and a valid TDLR license.
• Valid driver’s license with no major violations in the past three years.
• Strong attention to detail, independent problem‑solving ability, and excellent communication skills.

Required skills

• Experience with variable‑speed HVAC units and related communication systems.
• Proficiency in refrigerant recovery, charging, and safe handling.
• Ability to use an iPad and ServiceTitan software for service documentation.

What we offer

• Competitive hourly pay with weekly pay schedule.
• Medical, dental, vision benefits and 401(k) with 4% company match.
• PTO, paid holidays, and paid parental leave.
• Company‑provided truck, phone, iPad, and uniforms.
• Ongoing training and career growth opportunities.