HUD Certified Housing Counselor

About the role

The Chicago Urban League is seeking a HUD Certified Housing Counselor to provide comprehensive housing counseling services across homeownership, rental, and foreclosure prevention. Reporting to the Vice President of Housing & Financial Empowerment, the counselor will act as a trusted financial coach, helping clients achieve their housing and financial goals.

Key responsibilities

• Deliver one‑on‑one counseling on pre‑purchase requirements, foreclosure prevention, rental options, and financial coaching.
• Maintain accurate client files and program records in compliance with contractual and grant requirements.
• Manage data integrity in the Counselor Max database and other client management systems.
• Participate in educational housing programs, workshops, and seminars, both virtual and in‑person.
• Prepare timely reports for audits, contract reviews, and funder requirements.
• Assist with on‑site and off‑site housing fairs and outreach events.

Required profile

• Bachelor’s degree from an accredited institution or 2‑4 years equivalent experience in housing counseling or a related field.
• HUD Housing Counseling Certification (preferred) and certifications in foreclosure prevention, homeownership education, or rental counseling are a plus.
• Strong interpersonal skills, ability to communicate constructively, and a sense of urgency in case management.
• Ability to work independently with minimal supervision and manage time effectively.

Required skills

• Proficiency in Microsoft Word
• Proficiency in Microsoft PowerPoint
• Proficiency in Microsoft Excel
• Experience with database software (e.g., Counselor Max)

What we offer

• Competitive salary range of $55,000‑$65,000 annually
• Professional development opportunities, including 30 hours of continuous education for recertification every three years
• Hybrid work arrangement (remote and office)
• Supportive environment focused on financial empowerment and community impact