HR Coordinator – People Solutions Center

About the role

The People Solutions Center is looking for an entry‑level HR Coordinator to manage employee data updates, respond to HR inquiries, and support a range of enterprise HR programs. This hybrid role (2 days onsite per week) offers the chance to work closely with HR Centers of Excellence and develop expertise in HR operations.

Key responsibilities

• Process Tier 1 HR operations such as employee status/pay changes, terminations, org‑structure updates, and job description revisions.
• Handle employee and manager inquiries via the Ask HR ticketing system, creating, assigning, escalating, and resolving cases.
• Maintain employee records, usage reports, and documentation in compliance with PSC standards.
• Administer enterprise HR programs (e.g., employment verification, tuition reimbursement, vacation donation).
• Research and resolve complex HR questions, ensuring service‑level agreements are met.
• Act as a change agent by advising managers and employees on HR processes and self‑service tools.

Required profile

• Bachelor’s degree required.
• Internship experience in HR Talent Acquisition or HR Shared Services preferred.
• Strong attention to detail and ability to handle confidential information.
• Excellent written and verbal communication skills.

Required skills

• HRIS (experience with internal HR information systems).
• Ticket Management System (Ask HR or similar case‑tracking tools).