Head of Clinical Operations

About the role

Carda Health is building a virtual heart and lung platform and seeks a seasoned leader to own and scale its clinical delivery infrastructure for cardiac and pulmonary rehabilitation programs.

Key responsibilities

• Own end‑to‑end clinical operations across all Carda programs, from patient onboarding to outcomes tracking and quality assurance.
• Build, manage, and mentor a high‑performing remote clinical team including exercise physiologists, nurses, and care coordinators.
• Develop and enforce clinical SOPs, compliance frameworks, and accreditation standards that scale with the business.
• Partner closely with Growth and Partnerships to support the launch and expansion of programs within hospital and health‑system accounts.
• Collaborate with Product and Engineering to translate clinical needs into technology requirements and continuously improve the patient and clinician experience.
• Define, track, and report on clinical KPIs—patient outcomes, adherence, satisfaction, and safety—and drive improvement across all metrics.
• Serve as a key external‑facing clinical voice with partner health systems, payers, and regulators.

Required profile

• 7+ years of experience in clinical or healthcare operations.
• Demonstrated success building and scaling clinical programs, ideally in a digital health or virtual care environment.
• Proven ability to hire, develop, and lead high‑performing clinical teams in a remote setting.
• Strategic thinking paired with a bias toward execution.
• Data‑driven mindset with experience owning clinical quality metrics and outcomes reporting.
• Exceptional communication and stakeholder management skills, able to lead through influence with clinicians, operators, executives, and partners.