General Manager – Operations & Delivery

About the role

The General Manager will oversee daily operations of a food‑service location, ensuring product preparation, inventory control, order processing and timely deliveries to customers within the designated area.

Key responsibilities

• Operate all kitchen and service equipment safely.
• Stock ingredients from the delivery area to storage, work stations and walk‑in cooler.
• Prepare products according to recipes and quality standards.
• Receive and process telephone and in‑person orders, entering them via computer keyboard or touchscreen.
• Take inventory, complete paperwork and maintain accurate records.
• Clean equipment and facility on a daily basis.
• Handle cash transactions, make correct monetary change and perform quick arithmetic calculations.
• Deliver finished products to customers’ doors, distribute flyers and door hangers.
• Navigate the delivery zone using maps, locating multi‑story buildings and private residences while carrying products.

Required profile

• Strong numerical ability to add, subtract, multiply and divide quickly.
• Excellent verbal, written and telephone communication for order taking.
• Good hand‑eye coordination for precise, rapid movements.
• Ability to follow written instructions and work independently.

Required skills

• Cash handling
• Computer keyboard entry
• Touchscreen operation
• Map navigation
• Inventory management