Full‑Time Receptionist – Clinical Access

About the role

The University of Miami/UHealth Department of Clinical Access is seeking a full‑time Receptionist for its Lennar location. You will be the first point of contact for patients, families, vendors and staff, ensuring a courteous and professional experience.

Key responsibilities

• Greet patients and family members in all clinic areas.
• Coordinate clinic signing procedures in line with HIPAA privacy guidelines.
• Explain visit activities to patients and act as liaison between registration and medical staff.
• Generate and maintain a tracking log for scheduled and walk‑in appointments.
• Review appointments in UChart, confirm registration, and communicate any delays.
• Notify physicians or nurses of late arrivals and assist with rescheduling.
• Provide support to registration staff as needed.

Required profile

• High school diploma or equivalent.
• Minimum 1 year of relevant receptionist or customer‑service experience.
• Learning agility, teamwork, strong written and verbal communication.
• Ability to adapt to new procedures, technologies and changing priorities.

Required skills

• Proficiency with office software (e.g., Microsoft Office).
• Experience using UChart or similar appointment scheduling systems.

What we offer

• Competitive salary.
• Comprehensive benefits package including medical, dental, tuition remission and more.